Even the best internal IT teams can reach their limits. Whether it’s covering staff shortages, managing large projects, or keeping up with cybersecurity demands, maintaining in-house expertise for every situation isn’t always practical. CentriServe IT provides co-managed IT services that give your internal IT team the extra support, tools, and manpower they need to stay ahead of demands—without losing control of your systems or strategy.
Our partnership approach ensures your team gets the flexibility, scalability, and specialized expertise required to keep your organization secure, efficient, and future-ready.
The Challenge — When Internal IT Teams Need Backup
Internal IT departments are under more pressure than ever. Between daily support requests, complex network management, and fast-changing security threats, even well-staffed teams struggle to do it all.
Common challenges include:
Limited time for proactive planning or project work
Overwhelmed staff managing daily user requests
Skill gaps in cloud, cybersecurity, or compliance areas
Burnout from after-hours or on-call responsibilities
Without additional help, small issues can turn into costly downtime, missed upgrades, or delayed initiatives.
The CentriServe IT Solution
CentriServe IT strengthens your existing IT department through co-managed IT services designed to complement—not replace—your internal team.
We integrate seamlessly with your existing operations, providing access to advanced tools, specialized engineers, and 24/7 monitoring that extend your team’s capabilities. You stay in control while gaining the resources and expertise you need to scale efficiently.
How Co-Managed IT Works
CentriServe IT tailors every partnership to the unique needs of your organization. We start by identifying where your internal team needs the most support—whether that’s cybersecurity management, infrastructure monitoring, project implementation, or end-user assistance.
Our co-managed solutions include:
Shared Help Desk Systems
We implement our professional IT management and ticketing platform, giving both teams unified visibility into user requests, workflows, and response times.
24/7 Monitoring and Alerting
Our engineers use enterprise-grade Remote Monitoring and Management (RMM) tools to detect and resolve issues before they affect your users.
Cybersecurity Support
Advanced threat protection, endpoint monitoring, and compliance oversight to reduce vulnerabilities and meet regulatory standards.
Project Collaboration
Joint planning and execution for system migrations, cloud deployments, and infrastructure upgrades.
Strategic Consulting
Access to senior-level IT advisors who can assist with budgeting, vendor management, and technology roadmaps.
IT Staffing and Coverage
Flexible support to cover absences, vacations, or surges in demand without the cost of additional hires.
CentriServe IT enhances your capacity and efficiency—helping your internal team focus on high-value initiatives rather than constant troubleshooting.
Key Benefits of Partnering With CentriServe IT
Working with CentriServe IT gives your organization the balance between autonomy and assistance. Our co-managed model delivers:
Scalability: Expand IT capacity instantly without recruiting or training new staff.
Expertise on Demand: Access certified professionals in network, cloud, and cybersecurity disciplines.
Reduced Workload: Offload repetitive maintenance tasks to our team.
Faster Resolution: Shared systems and real-time collaboration speed up response times.
Cost Efficiency: Get enterprise-level tools and talent at a predictable monthly rate.
You maintain strategic control while we handle the operational load.
Why Businesses Nationwide Choose CentriServe IT
CentriServe IT understands the challenges of running an internal IT department. We’ve built our co-managed services specifically to empower IT professionals, not compete with them.
Why clients trust us:
True Partnership
We work as an extension of your team—not an outside vendor.
Transparency
Shared dashboards, real-time reporting, and open communication.
Proven Systems
ITIL-aligned workflows and industry best practices built into every engagement.
Nationwide Reach
Local support backed by remote capabilities across the U.S.
Experience You Can Trust
Decades of experience supporting IT teams across healthcare, construction, manufacturing, legal, and professional sectors.
With CentriServe IT, your internal team gains the strength and scalability to handle anything.
Strengthen Your IT Team Today
Your IT department doesn’t have to do it all alone. CentriServe IT gives you the people, tools, and expertise to scale your support, protect your systems, and deliver better results across the organization.