1. Program Description
CentriServe IT, LLC (“CentriServe IT,” “we,” “us”) operates an SMS notification program that sends automated IT infrastructure alert messages (for example, server outages, network device failures, and disk capacity warnings) to CentriServe IT employees and authorized technicians who have opted in to receive them.
2. Consent and Enrollment
Participation is limited to CentriServe IT personnel. Enrollment occurs by signing a written SMS Alert Consent Form or by texting SUBSCRIBE to our
program number. Consent to receive text messages is not a condition of employment, purchase, or service.
3. Message Frequency
Message frequency varies and depends on monitored system events. You may receive multiple messages per day during active incidents.
4. Cost
Message and data rates may apply according to your mobile carrier plan. CentriServe IT does not charge for participation. Carriers are not liable for delayed or undelivered messages.
5. Opting Out
You may opt out at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, or REVOKE to any message. You will receive a final confirmation message, after which no further messages will be sent. Reply START or SUBSCRIBE to re-enroll.
6. Help and Support
Reply HELP or INFO to any message, email support@centriserveit.com, or call (385) 325-0010 for assistance.
7. Supported Carriers
The program is supported on major U.S. carriers. Delivery is subject to carrier network availability and is not guaranteed.
8. Privacy
Information collected in connection with this program is handled in accordance with our Privacy Policy: https://centriserveit.com/privacy-policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
9. Changes
We may modify these terms at any time. Continued participation after changes constitutes acceptance of the revised terms.
